Hotel Check-Out Conversation
I’m here to check out.
Great sir. How was your stay?
It could’ve been much better.
May I ask how it could’ve been better?
I thought my room included breakfast but you charged me for breakfast.
The room next door was really loud. I called the front desk about it, but they didn’t do anyting about it.
I’m sorry to hear that sir.
And my TV didn’t work. I wanted to watch the game, but I missed it.
May we offer you a discount coupon. That sounds like a terrible experience.
I guess that would be ok. I hope next time is much, much better.
Checking In To The Hotel
Good evening Sir. May I help you?
Yes. I’m checking in today. My name is John homas.
Do you have a reservation with us?
Uh, yes I believe I do. I called in last week.
Let me see. John Thomas. It looks like we do. Is your reservation for a single room?
That is correct.
And you’ll be staying with us for five nights?
Yes, I’ll be here for five nights. Maybe more.
Just sign you name here Mr. Thomas. Here is your room key.
Thank you very much.